Contact Us
Want to reach the Top Crypto Casinos team? This page explains what we can help with, what to include in a message, and where to go for problems we can't solve. You must be 18 or older, or 21 or older where your state or the casino requires it, to use the sites we review.
We are an independent comparison site. We do not run any casino, hold player funds, or have access to anyone's casino account. That shapes who the right contact is for each problem.
What you can contact us about
- Corrections: a bonus term, supported coin, licensing detail or withdrawal rule that looks out of date or wrong.
- Listing and ranking questions: why a casino appears where it does, or how we assess crypto casinos.
- Broken links or page errors: anything that doesn't load or points to the wrong place.
- Feedback: topics you want covered, such as wallet setup, network fees or stablecoin deposits.
- Partnership or press inquiries: please say clearly who you represent.
What we can't help with
We can't resolve disputes with a casino. That includes missing withdrawals, closed accounts, frozen balances, bonus disputes and verification requests. We can't see your account or reverse a blockchain transaction, and we can't speak to an operator on your behalf.
For those problems, start with the casino's own support team. Keep your account name, transaction hash (TXID), wallet address, timestamps and screenshots of the relevant terms. Be aware that offshore casinos operate in a legal grey area for US players. They are licensed in places such as Curaçao or Anjouan, not by a US regulator. Dispute options can therefore be limited, and the player protections and self-exclusion tools of state-regulated operators may not be available.
We also can't give legal or tax advice. State gambling laws vary, and winnings and crypto gains may be taxable. Please consult a qualified professional about your situation.
How to send a useful message
- Name the page and casino you are writing about.
- Say what you think is wrong and, if you can, share where you saw the correct information, such as the casino's terms page.
- Include the date you checked. Bonuses and terms change often.
- Leave out private keys, seed phrases, passwords and full account details. We will never ask for them.
We review corrections against the casino's published terms. Our figures were last fact-checked on Oct 1, 2026, and we date time-sensitive findings where we can. We can't promise a reply time for every message.
How we handle independence and commissions
Top Crypto Casinos may earn a commission if you sign up through links on the site. Commission does not buy a ranking position, and sending us a message or a complaint will not change one either. Our editorial ratings reflect our own assessment, not customer reviews. Read more about who we are on the About Us page, and see the Terms and Conditions for how the site may be used.
Gambling can cause harm
Gambling is entertainment, not a way to make money, and you can lose what you stake. Crypto price swings add another risk, because the value of your coins can fall while you play. Only play with money you can afford to lose.
If gambling is causing you stress or financial strain, call the National Problem Gambling Helpline at 1-800-GAMBLER. You can also read our Responsible Gambling guide for limits and warning signs.